The Camby, Autograph Collection

The valet service is impeccable. The lobby and bar/restaurant area is beautiful. Check in was easy. The shower was dirty upon arrival to the room. Something on the wall and hair on the floor of shower. Didn’t notice it until I stepped into shower, at which time I almost fell. Super slippery surface. I did notify the front desk of the issue. They had someone bring a new bathmat to our room for us to put in the shower. Extremely helpful. No housekeeping after that first night and. Had requested it. Again, went to front desk the following day to ask for housekeeping to come. Not an issue after that. So, service was great but I would say hotel rooms are just average. A bit tired.

As a business hotel. the slow WiFi was an issue, but the breakfast was a true bright spot! I looked forward to it every morning, and no matter what I ordered, it was delicious. It was so good, I asked who was in the kitchen: under the direction of Chef Ian Anderson, both Jose Martinez and Alvar are cooing up delicious eggs, potatoes, pancakes, etc. Really, really tasty! And the service from Shayla couldn't have been more attentive. If you stay here - eat breakfast!!!!

This is a very lovely and classy hotel. Across the street from a great outdoor shopping mall with excellent restaurant choices.

Beautifully renovated, large room, amazing view and LOVELY staff. It really felt like a five star residential hotel. Really, I was so pleasantly surprised. Location is great for the sprawling city of Phoenix and so much close by, even an AMC movie theatre and outdoor mall. Don’t pass them by.

Great stay, friendly staff, great location

This is a mixed review honestly. The hard product itself is very nice. The floors and decor of the room are at above the level of many autograph properties. I especially liked the chairs, sitting area in the standard rooms. My bathroom was very cramped but I believe it’s just bc I happened to have the smallest room type on the floor plan. 1105. But, still very nice. The staff was very friendly and addressed the several issues that came up. At check in my room request (quite, highest floor) that I had sent several times had not only been plainly ignored but my room type had even been lowered from what I booked. BUT a manager fixed all that and gave me a summit room on the highest floor. There were some other minor mix ups that were corrected. My biggest concern — also addressed and politely - was that my room rate was upcharged somehow. I just happen to notice it looked wrong and they corrected it and emphasized they appreciated it was a serious mistake. It’s my client’s money for business so I take it seriously. I have to be fair and say I would stay here again. It’s a four star property with a friendly staff. Again lovely interiors throughout.